QA/QC Policy Statement

QA/QC Quality Policy Statement

At HILCA COMPANY LIMITED we are committed to the provision of quality services at all times, which will both, meet and exceed our customers’ expectations. This is to promote customers’ confidence in our ability to consistently and constantly deliver quality services at all times.

INTRODUCTION TO QUALITY ASSURANCE MANUAL

PURPOSE

Hilca Quality Manual (QM) is prepared to demonstrate that the company’s quality system satisfies the requirement of the international Standard (NIS ISO 9001: 1994) and that the company is capable of providing, at all times, the quality service required by our customers.

SCOPE

Hilca Quality Manual covers all aspects of the company’s activities that can affect the quality of our products and services to customers.  The QM is all prepared to satisfy the requirement of the respective clauses of NIS ISO 9001: 1994 Standard.

STRUCTURE OF THE MANUAL

The QM content is structured to align with and satisfy the requirements of the clauses of NIS IS) 1001: 1994 Standard.  The Manual content and numbering system is made to align with that of the international Standard (NIS ISO 9001 – 1994) The Manual makes reference to other relevant departmental procedures within the System where more details are documented.

DISTRIBUTION

Distribution of copies of Quality Manual is controlled as Per the details specification in section 4.5 of this manual.

DEPARTMENTS IN HILCA

The following are the functional department in Hilca

·         Technical Services/Operations

·         Administrative / Personnel

·         Clients Services

·         Finance  / Accounting

·         Procurement / Logistics

·         Safety and QA / QC