HILCA QUALITY SYSTEM COMPONENTS

HILCA QUALITY SYSTEM COMPONENTS

·         Quality

·         Departmental Procedures

·         Work Program /Schedule (Quality Plans), Work Instructions.

Hilca quality system documentation reflects the structure of the activities, which affect the quality of our products and services.

QUALITY MANUAL

This is the apex document in the system that gives overview of Hilca quality system including the quality policy and objectives, description of  Hilca nature of business and description of how the requirement of  the NIS ISO 9001: 1994 are met.  The Manual makes references to respective Departmental Procedures where more detailed information on relevant operations are contained.

DEPARTMENTAL PROCEDURES

The Departmental Procedure is next to the Quality Manual in hierarchy.  The procedures comprises of detailed documentation on the scope of activities, which relate to quality in each department.